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Patient Satisfaction Questionnaire

Your satisfaction with our service is important to us.
Please help us to improve our services by completing the following questionnaire.

Name (Optional)

Telephone (Optional)

Email Address (Optional)

What services did you undertake?

MRI

Ultrasound

Bone Density

Health Screening

Cardiac Test

Lab Services

3D/4D Baby Scans

Booking

How satisfied were you with the time that it took to book your appointment?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Were you able to book an appointment at a time which suited you?

Yes

Information

How satisfied were you with the information received from the receptionist?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Was the leaflet helpful?

Yes

How satisfied were you with the information received from the medical staff?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Have you visited our website?

Yes

If yes, Please rate the usefulness of the information you received:

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Operation

How satisfied were you with the time it took from your arrival to your actual checking-in time?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Were you made to feel comfortable during your tests?

Yes

If the answer is no please explain:

If we said that we would send your results to you within 5 days. Did this happen?

Yes

General

Overall, how satisfied are you with Diagnostic HealthCare staff?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

How satisfied were you with the information received from the medical staff?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Overall, how satisfied are you with the service you received from Diagnostic HealthCare?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Is there anything which would have improved your experience at the clinic?

Please enter the following code: x1fllw *

Telephone (Optional)

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